Contact us
We’re real humans and happy to help. Most replies within 24 hours (business days).
Hours (U.S.): Mon–Sun 9:00 PM–6:00 AM ET (6:00 PM–3:00 AM PT)
Quick answers
Track Order — Use your email + order #.
How long does it take? — Printed 3–5 days; Handmade 7–10 days.
Photo tips — Bright, front-facing, sharp eyes.
Returns & Damage — We’ll replace or refund with proof within 7 days.
Gift note — Add a gift message at checkout.
Other pets — We can craft any pet (rabbits, birds & more).
Live chat
Fastest for urgent changes (proof or address). Typically a few minutes during hours.
HoldmpStudio@gmail.com